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Contact Us Today

PO BOX 1931
Carindale
QLD 4152



+61 405650930

Email:  mario@fluffyduck.com.au

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FAQ

 
1My email account is no longer connecting?

Are you trying to setup a new account on a new device/computer?
- If you put the wrong credentials in too many times you may have blocked your IP address
- The temporary block is put in place for 30mins as the server see's the multiple attempts as someone trying to hack the account.

Do you have any virus scanning software running on your machine?
- Virus Security software can sometimes have 'Email Protection' and can affect connectivity to the service
- Try disabling this and trying your connection again

Is there a problem with your internet connection?
- Are you able to test the connection via another method such as through your mobile phones hotspot/4G connection

2Do we offer Windows Hosting?

Yes, we offer all platforms of hosting.

- Linux
- Windows Server
- Ruby
- Node JS

If what you require is not listed, please contact us and we can assist you further.

3What specific IT Services do you have experience in?

Workstation / Desktop Support
Server Administration
Network Administration
Server / Network Security
PCI-DSS Hardening
Linux / Unix Administration / Security
Windows Server / Workstation
Virus Removal / Protection
Infrastructure Consultancy
Cloud Support / Management
VMWare Support
Remote Support
OnDemand Emergency Support

Please contact us if a service you require is not listed above.

4What development services do we support?

Oracle
PL/SQL
MySQL / SQL
PHP
Perl
Node.JS
React
Java / Javascript / Jquery
ASP
Mobile Platforms
Domestic + Offshore Banking
Credit Card Processing Systems
Recurring Billing & Payment Management Systems

Please contact us if a service you require is not listed above.

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